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Client lifecycle

Client onboarding

From first documents to an approved, system-ready client file — with every exception surfaced for review.

Simulated data3 min
Interactive demonstration — simulated data. No real compliance decision is being performed.
Case received.
  1. Case received
  2. Document collection
  3. Document intelligence
  4. Validation
  5. Screening & risk
  6. Human review
New case · Client lifecycle
Alexander Müller
New
Residence
Zug, Switzerland
Estimated investable assets
CHF 4’200’000
Onboarding type
New private client — discretionary mandate
Relationship manager
Claudia Frei
Entity
Müller Präzisionstechnik AG — founder, 78% owner
Live
Audit trail

Actions will appear here once the case starts.

The problem

Onboarding a private client typically means chasing documents by email, retyping data from PDFs, running screening checks one by one and assembling a case file by hand before compliance can even start reviewing.

Today, typically

  1. 1Request documents by email
  2. 2Download and rename attachments
  3. 3Open each PDF and copy data into the CRM
  4. 4Cross-check names, dates and addresses
  5. 5Run PEP and sanctions checks separately
  6. 6Assemble the risk assessment
  7. 7Email compliance and wait
  8. 8Re-key approved data into the PMS

Automated workflow

  1. Client uploads documents to one secure request
  2. Documents are classified and data is extracted
  3. Fields are cross-validated automatically
  4. Screening and risk factors are prepared
  5. Exceptions are highlighted for review
  6. Approved data flows to CRM and PMS

Where people stay in control

  • Compliance reviews every prepared case
  • Exceptions are resolved by a person, not the system
  • Approval, requests for information and rejection stay human decisions

Why automate this?

Illustrative examplePotential impact — illustrative, not measured results.
Time

Removes much of the re-keying and document handling between first contact and a review-ready case.

Capacity

The same team could handle more onboardings in parallel without an equivalent increase in headcount.

Quality

Data is captured once and cross-checked, reducing transcription errors between documents, CRM and PMS.

Experience

Clients get a single, clear request instead of repeated follow-up emails.

Find your highest-value automation opportunity.

Document intelligence

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